For days, the crypto neighborhood has been gripped by the saga of “The White Whale,” a dealer who accused centralized change MEXC of freezing over $3 million in his account. In a viral thread, he alleged his solely offense was being “too worthwhile”.
He claimed the change lured him right into a harmful in-person KYC demand and framed the ordeal as a part of a wider trade sample the place merchants are “punished for profitable.” Now, in an unique with BeInCrypto, MEXC has addressed the allegations immediately. The change rejects claims of retaliation, explaining the rationale for account restrictions, and outlining how its threat controls function.
The White Whale’s Claims: “Punished for Profitable”
On August 24, The White Whale publicly revealed that the MEXC change had frozen $3,158,572.32 of his funds since July. He insisted that no Phrases of Service violation was cited and that no proof of wrongdoing was offered.
“My solely conceivable offense? I used to be too worthwhile…I persistently beat their exterior market makers… When the counterparty they want with a purpose to keep in enterprise persistently loses, whose facet do you suppose they may choose?” he wrote.
The dealer additional shared screenshots of e mail and Telegram correspondence. He stated MEXC initially invited him to satisfy with its “management group.” As a substitute, they reportedly related him with a single government who demanded he journey to Malaysia for “in-person KYC.”
“I’ve already achieved each type of KYC they’ve ever requested for — stay video, deal with verification, a number of layers. Their Phrases of Service include zero point out of in-person KYC. This isn’t compliance. That is coercion,” he added.
The claims, coupled with a $2 million bounty he provided for trade assist, set off a storm of hypothesis about centralized change practices.
MEXC’s Response: “Profitability Is Not Grounds for Restrictions”
MEXC, in feedback shared completely with BeInCrypto, firmly rejected the notion that buying and selling success or profitability can set off account freezes.
“At MEXC, account restrictions are by no means imposed primarily based on buying and selling profitability. Our threat management measures had been designed solely to assist shield the integrity of buying and selling on our platform, person property, and fulfill compliance obligations,” the change stated.
MEXC stated the White Whale’s account was restricted as a result of “actions related to the account triggered our threat management techniques.” Reportedly, these controls monitor for indicators of market manipulation, spoofing, wash buying and selling, suspicious exercise, or illicit fund flows.
“These measures will not be taken calmly or meant to deliberately prohibit entry to person funds,” MEXC added.
The change articulated that the majority customers who bear additional verification efficiently regain full entry.
On the In-Particular person KYC Controversy
Maybe probably the most explosive declare got here from The White Whale’s screenshots, which confirmed a requirement to fly to Malaysia for face-to-face verification.
I forgot – you fellow degens like receipts. (reposting as a result of minor OpSec failure) pic.twitter.com/9azD67OaHV
— The White Whale (@TheWhiteWhaleHL) August 26, 2025
Whereas the change didn’t immediately deal with why an in-person request surfaced regardless of no such clause in its Phrases of Service, it maintained that compliance measures are grounded in world AML and CFT obligations.
“Our precedence is to make sure that all procedures, together with KYC and threat management compliance assessment, are clear, standardized, and aligned with world rules. Clear and clear insurance policies govern all person procedures, and any official communication from MEXC will all the time align with these requirements,” the change instructed BeInCrypto.
The White Whale argues his case is symptomatic of a bigger subject: CEXs retaliate towards extremely worthwhile merchants who expose their market-making weaknesses.
Whereas claims recommend this might not be remoted to The White Whale, dozens of merchants supposedly echo comparable frustrations.
“Account opinions and restrictions choices are by no means tied to buying and selling profitability. They’re normally triggered by our threat management techniques that analyze uncommon buying and selling exercise, suspicious fund flows, or compliance crimson flags,” MEXC articulated.
The agency pointed to its enforcement report, which incorporates dealing with over 124 freeze requests from legislation enforcement and intercepting 41 circumstances tied to theft or compliance enforcement in Might and June alone.
Within the unique assertion, MEXC instructed BeInCrypto that the change’s false-positive charge for account flags is below 1%.
As centralized exchanges function below rising world scrutiny, MEXC added that it’s investing in transparency.
“Transparency, equity, and safety stay our prime priorities. Whereas compliance measures can generally be inconvenient, they’re important to defending our ecosystem and sustaining the belief of our world communities,” the change instructed BeInCrypto.
Towards this backdrop, MEXC has begun publishing quarterly threat management experiences detailing fraud prevention, enforcement circumstances, and safety upgrades. These are designed to present customers perception into how and why restrictions are utilized.
A Take a look at of Centralized Alternate Accountability
The White Whale and MEXC dispute highlights the facility imbalance between merchants and centralized exchanges. For the dealer, the freeze proves that “customers are handled as exit liquidity.” For MEXC, the case is an instance of threat controls working as designed in a compliance-driven surroundings.
Both method, the saga has reignited debate about transparency, equity, and person protections within the crypto trade.
That is very true as billions of {dollars} in buying and selling quantity move each day by means of exchanges whose inner controls stay opaque to the general public.
“The query now’s easy…How lengthy will the trade flip a blind eye whereas exchanges resort to techniques that belong in crime thrillers, not capital markets?” The White Whale wrote.
Nonetheless, MEXC claims a compliance-first stance, with ongoing transparency. For merchants, the case could also be a reminder of crypto’s oldest lesson: that when property are locked on centralized exchanges, management in the end lies elsewhere.
The White Whale didn’t instantly reply to BeInCrypto’s request for remark.
The publish Frozen Funds and Compliance Clashes: MEXC Responds to The White Whale’s $3 Million Allegations appeared first on BeInCrypto.
